Your privacy and security are important to TM. TM Street View team concerned and protects your privacy and security. Our main objective is to ensure updates of our content data such as street, property, or POI.
As we are providing government bodies our map at their emergency city center; MERS999, therefore,
any emergency incident can be dispatched at a minimal time with the updates of the map.

FAQ :

What is Mobile Imaging Scanner?
Mobile Imaging Scanner is a system used by TM to survey and capture information along the roads in Malaysia as an initiative to update TM’s Malaysia base map and navigation.

What is the information captured during the survey?
The system is equipped with a 360 panoramic camera and GPS equipment. It is able to capture surrounding images and GPS information along the roads it travels.

What is TM going to do with the information?
Information captured will be used for map updating purposes (road names, building names, house address, etc.) and navigation data update (road direction, turning restriction, etc). Besides,
selected 360 panoramic images will be used for our future products after strict filtering to avoid any privacy violation.

What is the coverage planned for this survey?
The survey will cover major roads across Malaysia and selected commercial or residential areas.

Who are the operators of this system?
The system is operated by technicians from Geomatics Development and Services, a department in TM Berhad.

Why is my area selected for the survey?
Imaging Scanner will be deployed to a non-updated area based on feedback received from TM customers.

Why is the imaging scanner allowed to enter my guarded residential area?
The operators have been given the letter to request permission from security guards if required. We will not survey your area if the request is rejected.

What is the view of the Malaysia Government on this project?
Currently the system is still under testing and we are acquiring permission from Malaysia Government to deploy the system nationwide.

For more information, you may contact us easily at our hotline number 1-300-88-4627 or email helpmap@tm.com.my.